Accessible travel
National Rail, London Underground, London Overground and the Docklands Light Railway have all enhanced – and continue to enhance – the accessibility of their services. Across the network, tactile warning surfaces have been, or are being, installed on platforms and staircases, and seats are available on most platforms.
Audio and visual information is available on many trains and at many stations. A number of stations have wide-aisle, automatic ticket gates, so they can be used independently by travellers using wheelchairs or those travelling with assistance dogs or pushchairs.
Map of accessible stations
London 2012 has created maps showing the accessible travel routes and stations within London and across the UK. The UK map and south-east map shows where stations are step-free with assistance available at the station and where there is assistance available at the station, but not necessarily step-free facilities. The London map shows levels of step-free facilities and staff assistance at stations across London.
These maps should help you plan which journeys you will be able to make on public transport.
Shuttle buses
Venue shuttle services will be provided at many venues to transport spectators from a venue’s recommended station to the venue itself. This service will be available for all spectators and does not need to be pre-booked.
At some venues, accessible shuttles capable of providing transport to multiple wheelchair users will be provided solely for spectators with accessibility needs.
More details regarding shuttle services will be available after it has been confirmed whether you have been allocated event tickets.
Spectator journey planner
If you would like to plan an accessible journey on this website, please bear in mind that the accessible option of the spectator journey planner is still evolving. The full functionality, which, among other things, will enable you to plan journeys on London’s buses, will be available later this year.










